Workplace writing · Operational messages

Write work messages people can act on.

Practice asking for a review, reporting status, explaining a delay and making a recommendation. Each exercise supplies the facts so you can focus on the reader’s next decision.

Write a useful status update ↓

No account required. These are fictional work scenarios, not messages sent to colleagues.

Request a specific review

Your brief: A launch checklist needs Jamie to confirm dates and owners. Your response deadline is Thursday at 3 p.m.; the team receives the final checklist Friday. Write a subject and a request that names the review, deadline and reason.

Compare a model answer

Subject: Launch checklist review by Thursday Hi Jamie, could you confirm the dates and owners in the attached checklist, or send specific edits, by Thursday at 3 p.m.? I need to share the final checklist with the team Friday. Thank you.

Review: The request asks for a concrete review rather than a vague “thoughts?”

Write and save this request

Workplace Writing · Fictional practice brief

Ask for a specific project review

Audience: Jamie, a colleague reviewing a fictional launch checklist.

  • The launch checklist is attached to this fictional email.
  • Jamie needs to review the dates and owners in the checklist.
  • You need approval or specific edits by Thursday at 3 p.m. to share the final checklist on Friday.

Your task

Write a subject line and a short request email. State what Jamie should review, the response you need and the deadline. Explain the reason for the deadline without making it sound like a threat.

One possible model answer

Subject: Launch checklist: review dates and owners by Thursday Hi Jamie, Could you review the dates and owners in the attached launch checklist? Please reply with your approval or specific edits by Thursday at 3 p.m., so I can share the final checklist on Friday. If that timing is difficult, please let me know which part you can review first. Thank you.

Review your writing

  • Jamie can identify exactly what needs reviewing.
  • The response, deadline and reason for it are explicit.
  • The request is courteous without hiding the action in a long introduction.

Open this exact brief in the workshop

Separate progress, risk and decision

Your brief: The draft checklist is complete. Two dates await support-team confirmation. Ask your lead to choose Friday with provisional dates or Monday after confirmation. Identify your recommendation as a recommendation.

Compare a model answer

Progress: The draft checklist is complete. Risk: Two dates still need support-team confirmation. Decision: Do you prefer Friday with provisional dates or Monday after confirmation? I recommend Monday so the published dates are confirmed.

Review: A busy reader can distinguish the known facts from the decision you need.

Explain a delay without inventing blame

Your brief: You promised an outline Wednesday. A source interview is now Thursday, and you can deliver the outline Friday. Offer to send the completed headings today. Write a short update without claiming a new deadline was agreed.

Compare a model answer

The outline will need the source interview, which is now Thursday. I cannot deliver the full outline Wednesday as planned. I can send the completed headings today and propose delivering the full outline Friday. Would that timing work for you?

Review: Own the changed promise, propose a realistic next step and ask for agreement. Do not present the proposal as an approved plan.

Recommend a choice using supplied tradeoffs

Your brief: Option A costs $200 and delivers Tuesday. Option B costs $150 and delivers Friday. Your team needs the item Thursday. Recommend an option in three sentences without assuming either can change its delivery date.

Compare a model answer

I recommend Option A because its Tuesday delivery is before our Thursday need. It costs $50 more than Option B. Option B is cheaper, but its Friday delivery would miss the stated requirement.

Review: Tie the recommendation to the actual requirement and acknowledge the cost tradeoff.

Write, compare and revise your status update

Workplace Writing · Fictional practice brief

Write a useful project status update

Audience: Your project lead.

  • The draft launch checklist is complete.
  • Two dates still need confirmation from the support team.
  • You need the lead to choose whether to publish Friday or wait until Monday.
  • No decision or missed deadline has occurred.

Your task

Write a 60–90-word status update with progress, risk and the decision needed. Separate facts from your recommendation.

One possible model answer

Progress: The draft launch checklist is complete. Risk: Two dates still need confirmation from support, so Friday’s plan is not yet confirmed. Decision: Would you prefer a Friday publication with those dates marked provisional, or a Monday publication after confirmation? I recommend Monday so the published checklist contains confirmed dates. Please choose the publication option so I can prepare the final version.

Review your writing

  • Progress, risk and requested decision are visibly separate.
  • The recommendation is identified as a recommendation, not an agreed decision.
  • The message invents no deadlines or blame.

Open this exact brief in the workshop

Keep the context when you follow up

A follow-up should make the original request understandable without searching earlier messages. The deadline has not passed in this scenario; give the colleague a useful way to flag a timing problem.

Try the launch-checklist follow-up

Workplace Writing · Fictional practice brief

Follow up with useful context

Audience: Jamie, a busy colleague who has not yet replied to a fictional review request.

  • On Monday you asked Jamie to review the dates and owners in a launch checklist.
  • It is now Wednesday and you have not received a reply.
  • The requested deadline is Thursday at 3 p.m.; the final checklist is due to the team on Friday.
  • The checklist is attached again. No missed deadline or deliberate delay has occurred.

Your task

Write a subject line and a 50–80-word follow-up. Restore the context, restate the response needed and offer a practical way to flag a timing problem. Avoid blaming Jamie or implying the deadline has passed.

One possible model answer

Subject: Launch checklist review for Thursday Hi Jamie, Following up on Monday’s launch checklist request. I’ve attached it again for convenience. Could you confirm the dates and owners, or send specific edits, by Thursday at 3 p.m.? That gives me time to share the final version on Friday. If the timing no longer works, please let me know what you can review before then. Thanks for your help.

Review your writing

  • The original request is understandable without searching earlier messages.
  • The requested response and Thursday deadline are clear.
  • The tone acknowledges a busy reader without inventing blame or urgency.

Open this exact brief in the workshop

The Workplace Writing track continues with delays, constructive disagreement, recommendations and a one-page proposal. The free exercises above remain available when you explore the paid continuation.

Explore the Workplace Writing track